Once your order has been processed and shipped, you will get an email containing your tracking number.

We do offer free shipping for all orders over $100! Please be sure to choose free shipping at checkout if your order subtotal is over $100.

Please allow 1-3 business days for your order to process. This does not include your transit time. All shipping transit times are based off the orderer's address. Please note, we do not ship on Saturdays & Sundays. Order cut off time is Friday 1 pm EST.

Unfortunately, no. Once your order goes through, we cannot change it. However, please email info@crewkidsny.com to see if there is anything we can do for you.

We hope you love everything you order from us, but if something is not quite right, you have seven days from receiving your item(s) to request a return. Return details are HERE

RESTOCKING FEE

A 3% restocking fee will occur for any returns from orders $200 and over. 

We try to process your return as fast as possible. Once it's been delivered and processed by our team - you can receive your refund within five to seven business days.

No we do not. We recommend placing a new order in the product and size you wish to receive and submit a returns request for the original item HERE. 

We currently offer international shipping. Shipping charges will be applied at checkout.

Yes. Crew Kids is not responsible for these duties. You will be notified of any customs fees/duties due at the time of delivery.

Most styles run true to size. Please note, most girl dresses size 6 and up come with 3/4 length sleeves. Sizes can vary from child to child. For measurements on a specific style & size, please email us.

Yes, Crew Kids clothing is available at these fine retailers - Locations